Privacy Policy
Last updated: 16th January 2026
This Privacy Policy explains how Love Pulp (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website or services.
We are committed to protecting your privacy and handling your data in a transparent and secure manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Business name: Love Pulp
Business type: Sole trader
Email: contactlovepulp@gmail.com
Website: www.lovepulpcards.com
What Personal Data We Collect
We may collect the following information:
Name
Email address
Postal address
Payment details (processed securely by third-party providers – we do not store card details)
Order and purchase history
Messages or enquiries you send us
Technical data such as IP address, browser type, and device information
Cookies and usage data (see Cookies section)
How We Collect Your Data
We collect data when you:
Place an order or make a purchase
Contact us via email, contact forms, or social media
Subscribe to our mailing list
Use or browse our website
Accept cookies on our site
How We Use Your Data
We use your personal data to:
Process and fulfil orders
Communicate with you about orders or enquiries
Provide customer support
Improve our website and services
Comply with legal or tax obligations
Send marketing communications only if you have opted in
Legal Basis for Processing
Under UK GDPR, we process your data based on:
Contract – to fulfil orders or services
Consent – for marketing communications
Legal obligation – for accounting and tax records
Legitimate interests – to improve our services and prevent fraud
Sharing Your Data
We only share your data where necessary, including with:
Payment processors (e.g. Stripe, PayPal)
Delivery and fulfilment services
Website hosting and IT service providers
Accounting or legal services
HMRC or regulatory bodies, when legally required
All third parties are required to handle your data securely and lawfully.
How Long We Keep Your Data
We retain personal data only for as long as necessary:
Order and financial records: 6 years (UK tax requirements)
Marketing data: until you withdraw consent
Enquiries: up to 12 months
Your Data Protection Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Send a complaint to the Information Commissioner’s Office (ICO)
ICO website: https://ico.org.uk/
Cookies
Our website uses cookies to:
Ensure the site functions properly
Analyse website traffic
Improve user experience
You can control or disable cookies through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Email: contactlovepulp@gmail.com